Privacy & Safety
By using our services you are providing certain personal data to us. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. Your privacy is of great importance to us. Therefore we process your personal data with the utmost care. We will not provide any personal data to third parties without your permission.
This privacy statement was last amended on the 21st of November 2019.
We use the following data to process orders:
• Name and address
• Telephone number
• Billing address
• Email address
• Payment details
We have a newsletter to inform those interested of our products. Your email address will be added to the list of subscribers with your explicit consent only. Each newsletter contains a link to unsubscribe from our newsletter.
Certain features of our services might require you to register beforehand. After your registration we will retain your user name and the personal data you provided so you do not have to re-enter it every time you visit our website, to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not provide the data linked to your user name to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities.
To register on our website we require the following data:
• name and address
• email address
To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve our website’s technical performance. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Social Media Buttons
Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before making use of these websites.
We take security measures to reduce misuse of and unauthorized access to personal data. We do keep statistics on our website, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.
Wholesale || Franchise Inquiries
Shinobi Shoes is the exclusive supplier for Spingle MOVE shoes in the US. For inquiries on wholesale or franchise opportunities, please email us at:
- Credit / Debit Cards
- Google Pay
- Apple Pay
- Offline Payments
We do our best to process and ship orders within 1 business day (Monday-Friday, excluding holidays). If you have any questions about your order, you can reach out to our Customer Service and we will be happy to help.
We ship to the following countries: United Sates (Including Alaska, Hawaii, Guam, Puerto Rico), Canada, Mexico, South America.
For inquiries regarding countries not listed above, please contact our Customer Service.
Shipping costs are automatically calculated using a USPS auto-generator function.
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.
We do not ship on national holidays and weekends,
Customs, duties and taxes
All international orders are shipped Delivery Duties Unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties or taxes levied by your destination country.
Unfortunately we cannot calculate these charges prior to your order being placed and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. Please check with your local customs office to determine what these additional costs will be prior to purchase.